Support
Lazarette is built and supported by the sailor who uses it. If something isn’t working, or you’re not sure how something should work, email [email protected] — include your platform (iPhone / Android), the app version from Settings → About, and what you were doing when it went wrong. A screenshot helps.
Your data lives on your device
Lazarette is local-first: your boat’s records are on your phone, not on our servers. Before deleting the app or changing phones, export a backup (menu → Share & backup) or sign in so cloud backup can hold a copy — an uninstalled app takes its records with it.
During sea trials
Lazarette is currently in test (TestFlight on iPhone, closed testing on Google Play). Rough edges are expected and reports are genuinely wanted — the same address reaches the builder directly.
Help test Lazarette
If you’d like an early look — sailor or not — testing is free, there is nothing to buy, and honest first impressions are exactly what we’re after. Both routes are self-serve; you don’t need to wait on a reply from us.
On iPhone or iPad
Join the beta through TestFlight — one tap. TestFlight is Apple’s free testing app; it will offer to install itself if you don’t have it.
On Android
Google Play’s closed testing checks two things, so this takes two steps — in this order, both with the Google account that’s signed in to the Play Store on your phone:
- Join the tester group — this is the list Google Play checks. Joining it on its own installs nothing.
- Opt in to the test and tap Become a tester. The page then gives you a Play Store link.
Lazarette usually appears in the Play Store within a few minutes of opting in, though it can take longer. If Play says the app can’t be found, it is almost always because the phone’s active Play account isn’t the one that joined the group — check the avatar at the top right of the Play Store app, and switch account if you have more than one.
Assistance en français
Vous pouvez nous écrire en français à la même adresse — [email protected]. Indiquez votre plateforme (iPhone / Android), la version de l’application (Réglages → À propos) et ce que vous faisiez quand le problème est survenu.